15 Questions

Are you fully automated? (i.e.: personal computer, pager, cellular phone, internet). If so, how does this benefit me?
Do you have a full time personal assistant who is available if your agent is on holidays?
Will my calls be returned in a timely manner? Be specific.
May I contact some of your past clients to ask how they found the experience of working with you?
How will you determine the marketing price of our property?
How will I know what marketing is actually being done?
Will the property be marketed in Europe? If so, show me some of your ads.
Do you follow up on all showings of my property and report the comments (good or bad) back to me?
Do you pre-qualify prospective buyers?
What kind of experience/training do you have in negotiating?
Can you provide expert advice on my mortgage concerns?
How much of your business comes from referrals?
If I am unhappy with your service (for any reason), can I get out of our listing contract without hassle or cost?
What guarantees on your service do you offer?
As a client, how much am I worth to you?